Project Description

Wave Spas is an established inflatable spa retailer. As the business began to grow from a small organisation to a large-scale retailer, Wave Spas experienced unprecedented growth and supply chain challenges. They therefore made the decision to outsource their order fulfilment and find a fulfilment partner to support their growth, including fulfilling orders for Amazon FBM (Fulfilment by Merchant) and Amazon SFP (Seller Fulfilled Prime).

Wave Spas are also working with The Storage Place on the next stage of their global expansion, making use of our Global Fulfilment network with USA, Australia, Canada and Singapore to name a few.

Product
Inflatable spas & accessories

Desired Outcome
Looking for fulfilment during the pandemic – experienced unprecedented growth and supply chain challenges.

Website
wavespas.com

Services provided

How we fulfilled the partnership

Order fulfilment for Amazon FBM & SFP

Stock management

Returns

Global Fulfilment Network

What they said

“We have been working with TSP for 18 months and are extremely happy with the level of service and reliability. While so many storage and fulfilment centres struggled this last year, TSP has worked to make sure our customers receive their orders. We are now working with TSP as they help us open into new markets globally.”

– Daniel Luper

“Great company that truly understands the benefits of quality work and service. TSP is ambitious and we look forward to further partnering with them on the next stage of our global expansion. Michael, Jack, and Claire are all fantastic and have truly supported our business scaling over the last 3 years.”

– Tom Nicholas & John Jeffrey

“Amazing Company! They have supported our business from a small start up to a large-scale hot tub retailer – thoroughly enjoy working with them. Keep up the hard work.”

– Team Wave