About Our Order fulfilment Company

Based in the North East of England, we specialise in e-fulfilment solutions. We provide an innovative approach to delivering cost-effective services for the e-commerce sector.

Award Winning

Order Fulflilment Centre

The Storage Place (TSP) was founded over 20 years ago as a storage company for industry. As ecommerce and Amazon began to become major shopping destinations, we saw an opportunity and gap in the market for a reliable, cost effective order fulfilment service provider.

After years of research we brought together the best systems, the best people and technologies to better support ecommerce in the UK.

Today we have warehouses across the globe, over 400,000 square feet of UK fulfilment space and outstanding service levels.

Manage over 30,000 SKUs

Over 400,000 sq ft warehouse space

Multiple Sites

Work with us

We lead with intention

With so many companies having outdated services, systems and constant objections, we want to disrupt this space, reinventing and moulding the industry into what it should be. This is what motivates us to be the best in everything we do – offering all end-to-end solutions to you in any way we can. We’re one of the only companies providing Amazing Prime, Bonded Warehousing and Stock Management Services.

Not only that, but we also offer all Amazon services. From FBA prep to FBM and SFP, we understand that customers have different needs at different times and need to change with the times as Amazon updates their terms. Helping your company save money is at the core of what we do, as we create a smooth transition and drive your sales through our industry-leading fulfilment services.

What makes us different?

  • The Local Port is only 15 mins away from us. We have a strong relationship with the Port of Tyne, as we can have your goods picked up from the port to our warehouses within an hour. This means we can reduce your costs, stress and CO2 emissions whilst increasing overall transport efficiency.
  • All pricing and terms are clearly provided at the quote stage, with no surprises and itemised billing.
  • We can help deal with the entire supply chain, from freight forwarding to port devanning and delivery to us.

We help customers grow sales through after-sales work. We monitor trends in the marketplace, what products are selling and can advise you on your stock – what’s slow-moving, what needs topping up, sales levels and recommending bundles. No job is too big for our full end-to-end services and market insights.

What keeps us going?

As well as dealing with the best couriers, best systems and best equipment, our dedicated staff force is always looking for continuous improvement. With an on time-in-full-service level of 99.9%, we always strive to be better and do better. 

We pride ourselves on having global and national reach, with partners in every country as we help companies sell around the world. Our account management set up regular calls to help with increasing sales, driving traffic, how to manage stock as well as launching onto new platforms.

Simple, fast and affordable fulfilment

We are enthusiastic about creating partnerships, as we always work with your best interests at heart. We understand that building and maintaining a high level of communication, and excellent customer service is the key to a long-standing and mutually beneficial relationship, which is why we want to help you in every way possible.

Our collaborative approach during the quotation process is a more effective way of understanding your needs so we can formulate a quote and service that best fits your business. If you are interested in working together, please contact us on 0191 438 1616, or get a quote, and our team will be in touch.

What keeps us going?

As well as dealing with the best couriers, best systems and best equipment, our dedicated staff force is always looking for continuous improvement. With an on time-in-full-service level of 99.9%, we always strive to be better and do better. 

We pride ourselves on having global and national reach, with partners in every country as we help companies sell around the world. Our account management set up regular calls to help with increasing sales, driving traffic, how to manage stock as well as launching onto new platforms.

Simple, fast and affordable fulfilment

We are enthusiastic about creating partnerships, as we always work with your best interests at heart. We understand that building and maintaining a high level of communication, and excellent customer service is the key to a long-standing and mutually beneficial relationship, which is why we want to help you in every way possible.

Our collaborative approach during the quotation process is a more effective way of understanding your needs so we can formulate a quote and service that best fits your business. If you are interested in working together, please contact us on 0191 438 1616, or get a quote, and our team will be in touch.

Our accreditations

Why you can trust us

Member of

UK Warehousing
Association

Accredited

ISO 9001:2015
Quality Standard

License

HMRC Bonded
Warehousing

Member of

North East England
Chamber of Commerce

Certified

Authorised
Economic Operator

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FAQs

The stuff you should know

FAQs

The stuff you should know

Order fulfilment is the process of receiving an order from a customer, picking and packing the items, and delivering the order to the consumer.

For more information, you can read more about our order fulfilment process here.

Outsourcing order fulfilment allows business owners to focus on other areas of the business (such as sales, marketing & product development) while we take care of the rest. 

As well as this, it can also help with cost reduction, improved commercial terms through carriers’ access to the latest technology, capacity to scale your business and customer satisfaction, to name a few. 

For more information, you can find out if it’s time for you to outsource your order fulfilment.

We integrate with over 45 leading e-fulfilment platforms from household names such as Amazon, eBay, WooCommerce and Shopify to name a few, and the number of integrations we have continues to grow.

We work alongside all fast and reliable major couriers, including, Royal Mail, DPD, Palletline, Evri, Amazon logistics and many more.

We typically work with eCommerce businesses with around a minimum of 75 orders per day. Please give our team a call today, and we can talk through your requirements.

We do not have a maximum order volume, so whatever you need regarding order fulfilment, we can always provide the perfect solution for you.

We work to a 2 pm cut off for orders being dispatched the same day, and for selected products, on the Amazon Prime service, we offer late pick up to cater for a 4 pm cut off time.

We have a range of packaging to suit every need – from postal bags and cardboard packaging to specialist protective packaging and tailor-made branded boxes and tapes. For your bespoke requirements, you can ask a member of our team for help.

You can log in to our system and view live information, including stock reports, sales reports and an overview of your order. Reports can be scheduled and emailed, so you have information when you need it – and you can also be notified of backorders, input your own orders, and track orders at any time.

We are located just 7 miles from one of the UK’s main ports, The Port of Tyne, which was voted UK Port of the Year in 2014. 

For retailers wanting a well-equipped, well-connected, ideally located port instead of battling through the congested South-East and adding thousands of unnecessary road miles to the mix, then look no further than the Port of Tyne’s integrated logistics operation. 

We would be happy to give you a tour around the port with our partners to show you how your cargo will be handled.

Yes, we work with customers across the world and are the logistical solution for international businesses looking to break into the UK & Europe e-fulfilment market. No matter your location, you will have access 24/7 to our cloud-based system, so you will always know where you are with your business.

The seven steps are receiving inventory, storage, order picking, order packing, shipping, delivery and returns.

Having a well outlined and smooth order fulfilment process can help your business continue to draw customers and satisfy them with your products when they are delivered on time and as intended.

Perfect order rate has become an important indicator in measuring supply chain performance. Companies that boast some of the highest perfect order rates carry less inventory, experience shorter cash-to-cash cycle times, and have significantly fewer stock-outs than their competitors.

Our work

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